About Online Counselling
Online Counselling is a new service designed to increase accessibility to Spiritus Counselling and Education Services for residents of Queensland. If you live in a rural or remote area, have transport or mobility issues, or have difficulty making it in to our face-to-face counselling services for whatever reason, you may find using our online counselling service more suitable. We offer two main types of online counselling:
Live Chat Counselling
This option involves chatting live with a counsellor, either through real-time text-based chat or by video conferencing, if you have a webcam. First you book a time to have a session, then at the appointed time you log in to our website. All the counselling is done through our private and secure website software; no installation necessary. Read more about the Live Chat option.
Email Counselling
This option involves filling out a web-based form which is transmitted directly to your counsellor, who will then begin a series of email communications with you in which you can elaborate on and discuss your issues. Read more about the Email option.
What You Need to Know
Below are the agreements and policies you will need to agree to abide by in order to make use of our online counselling services:
- The Online Counselling Service Agreement
- The Online Counseling Privacy Statement
It is also recommended that you read the following documents, to get a better feel for what online counselling will be like.
- The benefits and limitations of online counselling
- Keeping your information private
- Expressing yourself online
About our Counsellors
The counsellor you will be talking to online is an employed staff member of Spiritus Counselling & Education Services, which means they are fully qualified as detailed on the Spiritus C&ES "About our Staff" page. Any staff involved in the provision of online counselling are further required to engage in additional training and ongoing supervision in regard to the specifics of providing therapeutic services over the internet.